San Francisco, CA · Bus, minibus, school bus, shuttle van

Zum

Legal name: Zum Services Inc
Unclaimed listingIs this your company? Claim it

At a glance

Federal records, checked Nov 1, 2026 · 1 day ago
Allowed to operateLicensed for charters across state lines

Federal registration and for-hire operating authority are both active.

InsuranceInsured for $5 million

That meets the federal minimum for buses with 16 or more seats.

SafetySafer than average

Vehicles were put out of service in 4% of inspections, against 22% nationally. Federal rating: Satisfactory.

CrashesPeople were hurt

65 crashes in the last 24 months, 36 with injuries. Crash reports don’t say who was at fault.

FleetCan move large groups

The company reports 2,643 school buses.

ReviewsNo reviews on United Shuttles yet

We haven’t matched its Google listing yet.

Look it up on Google Maps
GoodWorth a lookUnknownSources and details

Vehicles

Minibuses of 20 to 33, school buses, and vans of up to 15 seats. 1,574 of its vehicles turned up on federal records in the last 24 months.

Seen on inspections and crash reports, last 24 monthsFMCSA · read from each VIN
55
BusesSeats not known

Blue Bird BB Conventional (2026, 2027), Lion Lionc (V2) (2021), Blue Bird B3 Conventional (2026). Two more whose VIN couldn’t be read.

12
Minibuses20 to 33 seats, set by the body builder

Ford E-450 (2024), Chevrolet Express cutaway (2023).

1,496
School busesUp to 72 students, about 48 adults

Blue Bird BB Conventional (1993–2025), Chevrolet Express cutaways (2007–2024), Ford E-450 cutaways (2021, 2023, 2026, 2027), Ford E-450 (2024), IC Bus PB110 (2025, 2026), and 272 more. Six more whose VIN couldn’t be read.

11
Shuttle vansUp to 15 seats

BYD Electric Bus (2023).

Reported by the companyJan 22, 2026: 2,959 vehicles in all: 2,643 school buses with 16 or more seats, 21 school buses of 9 to 15 seats, 57 vans of 9 to 15 seats, and 218 vans of up to 8 seats. 2,240 drivers, all with a commercial license.

Why the numbers differ: only vehicles that met an inspector or a crash report appear on the records. California inspects every bus yard about once a year, so most of a California company’s buses show up.

Reviews

On GoogleNot matched yet

We’ll show its Google rating once we’ve matched this company to its Google listing.

Look it up on Google Maps
On United ShuttlesNo reviews yet

If your group has traveled with Zum, your review helps the next planner. It takes about five minutes.

Be the first to review

The record in full

Every figure with its source and date.

Check it on FMCSA SAFER

Safety record

Better than average · 3,231 inspections and 65 crashes in 24 months
Vehicles put out of service
This company4%National average22%
125 of 3,228 vehicle inspections. The bus stays off the road until fixed. Lower is better.
Drivers put out of service
This company0%National average7%
0 of 33 driver inspections. Lower is better.
Inspections3,231 inspections: California 2,967, Nebraska 103, Missouri 71, Maryland 64, Washington 24, other states 2FMCSA · 24 mo to Nov 1, 2026
Found on vehicles314 issues, all maintenance: exhaust fault (87 times, 84 out of service), loose or damaged body part (56 times), headlight out (34 times), worn or damaged tire (17 times, 15 out of service), brake fault (11 times, three out of service), steering fault (11 times, one out of service), and 98 moreFMCSA · 24 mo to Nov 1, 2026
Found on drivers5 issues: failing to yield (twice), no valid commercial license, ignoring a traffic sign or signal, speeding, 6 to 10 mph overFMCSA · 24 mo to Nov 1, 2026
Crashes65: Oct 12, 2026 in St Louis, two people hurt; Oct 8, 2026 in St Louis, four people hurt; Sep 30, 2026 in Los Angeles; Sep 29, 2026 in Fresno, one person hurt; Sep 22, 2026 in Seattle; Sep 16, 2026 in Roanoke, 23 people hurt; and 59 moreFMCSA · 24 mo to Nov 1, 2026
Earlier crashes38 between 2006 and 2024, one fatal and 15 with injuriesFMCSA
National averagesShare of all U.S. roadside inspections, trucks and buses alike, that ended out of serviceFMCSA national rates

Licenses and insurance

All active · $5 million liability on file
USDOT number3373523, active, issued Dec 23, 2019FMCSA · Nov 1, 2026
Interstate authorityMC-1545842, active. Authority to carry passengers for hire across state linesFMCSA · Nov 1, 2026
OperatesInterstate: trips may cross state linesFMCSA · Nov 1, 2026
Federal safety ratingSatisfactory, rated Dec 8, 2023. The best of three gradesFMCSA · Nov 1, 2026
Out-of-service ordersNone, everFMCSA · Nov 1, 2026
Liability insurance$5,000,000 for bodily injury and property damage, in two layers: primary up to $2,000,000 and excess up to $5,000,000FMCSA filing
InsurersZsi Insurance Co Risk Retention Group Inc (primary, effective Sep 26, 2025); Gemini Insurance Company (excess, effective Sep 26, 2025)FMCSA filing
Federal minimum$5,000,000 for vehicles with 16 or more seats. Meets it49 CFR 387.33

Company record

Registered 2019 · 2,240 drivers
Legal nameZum Services IncFMCSA · Nov 1, 2026
Base220 Rankin St, San Francisco, CA 94124 (San Francisco County)FMCSA · Nov 1, 2026
Drivers2,240, all with a commercial licenseReported Jan 22, 2026
ListingUnclaimed. Not yet verified by United ShuttlesUnited Shuttles

Spot a problem with this listing?

Tell us what looks wrong. We check it against the record, then correct or remove it.

Is this your company? Claim this listing
Report a listing

United Shuttles is not the carrier for directory listings. Each operator sets its own prices and terms and is responsible for its own service. Data is from public FMCSA records as of the date each page shows; the official source may be newer.